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Policies

If there is anything in the information below that you would like to discuss or need assistance with, please .......

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To protect you against unexpected changes to travel, we recommend guests take out travel insurance.  We trust you will understand that as a small business we are unable to carry losses on behalf of guests that should have been covered by a good travel insurance policy.

Deposit Policy

  • Your credit card details are required to secure your reservation. Full payment will be processed on the day of arrival.

  • If booking is made within 14 days of arrival the total amount of the tariff will be deducted.

  • 3rd party booking agents may require full payment upfront depending on the company.

General Conditions

  • The lounge and verandah areas of the Guest House are for the enjoyment of guests only.

  • All internal and verandah areas of the Guest House are smoke free zones.

  • Smoking is permitted in the garden areas - ensure cigarette butts are fully extinguished and disposed of responsibly.

  • In case of FIRE please make yourself and your party aware of the FIRE EVACUATION PLAN located on the back of all guest room doors.

Cancellations Policy

Margaret River Guest House is a small business and late cancellations affect us greatly. We will make every effort to rebook all cancelled reservations.

  • Accommodation can be cancelled or amendments up to 14 days prior to arrival and a full refund of deposit minus a $55 administration fee will apply.  

  • Accommodation cancelled or amended 14 days or less prior to arrival will be charged the full amount of the booking if the room can not be rebooked.

  • Should you leave earlier than expected full payment for the booking will still be required.

  • Bookings made through third party providers are subject to the cancellation policy stated by that service and must be cancelled through that party.

Children Policy

Margaret River Guest House does NOT accommodate children or infants

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